Registering Problem
 
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Registering Problem

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(@ember)
Posts: 85
Bronze Member
Topic starter
 

Hi guys!

I have a good friend who wants to sign up to the forum, but she never gets the email that she is meant to click on to verify. (And no, it's not in her junk folder either!) And because she can't log in she can't message anyone for help etc. Who is the right person to sort this out? Is it still Brad?

wotf009

---------------------------
Call me - "klevang" - my login if registration issues get fixed.

Volume 33: Q2 - R ,Q3 - SHM

The "real" Ember is a good friend and let me borrow her account, she won with "Half Past" in Vol. 31

 
Posted : April 28, 2016 3:43 pm
(@martin-l-shoemaker)
Posts: 2185
Platinum Plus Moderator
 

Speaking!

As soon as paperwork is processed, I'll be the new Administrator hereabouts. That will give me a direct contact to the hosting company, instead of the layers between us right now.

This issue is my number one task to address. It has been going on for six months or so, but it has been impossible to resolve with so many layers of communication.

Soon! This week, I hope.

Thanks!

http://nineandsixtyways.com/
Tools, Not Rules.
Martin L. Shoemaker
3rd Place Q1 V31
"Today I Am Paul", WSFA Small Press Award 2015, Nebula nomination 2015
Today I Am Carey from Baen
The Last Dance (#1 science fiction eBook on Amazon, October 2019) and The Last Campaign from 47North

 
Posted : May 1, 2016 12:54 pm
(@ember)
Posts: 85
Bronze Member
Topic starter
 

Yay, thanks Martin! Let me know if you need my help getting my friend sorted once you have the POWER!

---------------------------
Call me - "klevang" - my login if registration issues get fixed.

Volume 33: Q2 - R ,Q3 - SHM

The "real" Ember is a good friend and let me borrow her account, she won with "Half Past" in Vol. 31

 
Posted : May 7, 2016 5:49 pm
Dustin Adams
(@tj_knight)
Posts: 1440
Platinum Plus Moderator
 

I'm hoping Martin will be able to do the full phpBB upgrade.
It shows on the right, not only who made the latest post, but to what thread.
And it auto-formats for tablets.
Oh, and it shows tiny, mini, micro avatars on tablet posts.

Career: 1x Win -- 2x NW-F -- 2x S-F -- 9x S-HM -- 11x HM -- 7x R
Like me: facebook/AuthorTJKnight

 
Posted : May 7, 2016 10:33 pm
(@ember)
Posts: 85
Bronze Member
Topic starter
 

Hi Martin,

Do you have any updates on this problem? Obviously I have had no problems assimilating a new identity to get on the forum, but there are other who don't have my skills. I can sense them lurking desperately in the shadows and kind of feel like I have a responsibility to be their champion.

---------------------------
Call me - "klevang" - my login if registration issues get fixed.

Volume 33: Q2 - R ,Q3 - SHM

The "real" Ember is a good friend and let me borrow her account, she won with "Half Past" in Vol. 31

 
Posted : June 20, 2016 11:10 pm
(@dstein)
Posts: 8
Active Member
 

My buddy's having the same problem—what's the current status? Or does registering via a different browser or something like that help?

V32Q3: HM
V32Q4: R
V33Q1: First-Place Finalist

 
Posted : August 24, 2016 3:24 am
Kary English
(@karyenglish)
Posts: 690
Gold Star Member Moderator
 

We haven't forgotten about the registration problem. We haven't been given the necessary tools & access to fix it yet. We'll keep on it.

WOTF: 1 HM, 1 Semi, 2 Finalists, 1 Winner
Q2,V31 - Winner Winner Chicken Dinner!
Hugo and Astounding finalist, made the preliminary Stoker ballot (juried)
Published by Galaxy's Edge, DSF, StarShipSofa and TorNightfire

 
Posted : September 6, 2016 8:59 am
Disgruntled Peony
(@disgruntledpeony)
Posts: 1283
Platinum Member
 

We haven't forgotten about the registration problem. We haven't been given the necessary tools & access to fix it yet. We'll keep on it.

That sounds incredibly frustrating, but thank you for the update!

If you are in difficulties with a book, try the element of surprise: attack it at an hour when it isn't expecting it. ~ H.G. Wells
If a person offend you, and you are in doubt as to whether it was intentional or not, do not resort to extreme measures; simply watch your chance and hit him with a brick. ~ Mark Twain
R, SF, SHM, SHM, SHM, F, R, HM, SHM, R, HM, R, F, SHM, SHM, SHM, SF, SHM, 1st Place (Q2 V38)
Ticknor Tales
Twitter
4th and Starlight: e-book | paperback

 
Posted : September 6, 2016 9:01 am
Kary English
(@karyenglish)
Posts: 690
Gold Star Member Moderator
 

Yup, sort of the same stuff the rest of the board was facing re: Q2 results.

WOTF: 1 HM, 1 Semi, 2 Finalists, 1 Winner
Q2,V31 - Winner Winner Chicken Dinner!
Hugo and Astounding finalist, made the preliminary Stoker ballot (juried)
Published by Galaxy's Edge, DSF, StarShipSofa and TorNightfire

 
Posted : September 6, 2016 9:12 am
(@brad-r-torgersen)
Posts: 346
Silver Member Moderator
 

I am going to try to expedite a solution. Facing similar technical obstacles as Martin and Kary. Hope to have it all remedied before September is through. Looks like the phpbb software could also use a full update as well.

(begins making chore list)

Coming up: "Life Flight," in Analog magazine
Coming up: "The Chaplain's War," from Baen Books
www.bradrtorgersen.com
Nebula, Hugo, and Campbell nominee.

 
Posted : September 9, 2016 8:39 am
Dustin Adams
(@tj_knight)
Posts: 1440
Platinum Plus Moderator
 

OK, so on top of the registration problem - do NOT go to your profile, and edit account settings re: changing your e-mail or password.

Because if you do, the system asks you to re-authenticate your account.
And because the system can't generate e-mails - you can not re-authenticate!

I just found this out on another account (Yes, I have two). wotf012

So just sit tight until we get this thing updated!

(Changing signatures is OK, just not back-end stuff.)

Career: 1x Win -- 2x NW-F -- 2x S-F -- 9x S-HM -- 11x HM -- 7x R
Like me: facebook/AuthorTJKnight

 
Posted : December 17, 2016 1:02 am
(@greenroom)
Posts: 55
Bronze Member
 

Any progress on this front?

 
Posted : March 14, 2017 5:10 am
Dustin Adams
(@tj_knight)
Posts: 1440
Platinum Plus Moderator
 

🙁

Career: 1x Win -- 2x NW-F -- 2x S-F -- 9x S-HM -- 11x HM -- 7x R
Like me: facebook/AuthorTJKnight

 
Posted : March 28, 2017 6:10 am
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