Warning. This is a long, long post. I know JA Konrath's position on most of these topics discussed, but what I found most interesting was the questions and comments from the Kensington CEO. Really informative discussion. Highly recommended reading.
http://jakonrath.blogspot.com/2014/01/questions-from-steve-zacharius-ceo-and.html
Thomas K Carpenter
SFx2, SHMx1, HMx12 (Pro'd Out - Q4 2016)
EQMM - Feb 2015 /
This whole discussion has spawned tons of other threads. Here are just a few:
http://www.thepassivevoice.com/01/2014/a-response-to-kensington/#comment-163139
I think the CEO has the right idea in mind. He's trying to figure out what's wrong with his company, but it sounds like he has a lot of culture changing to do at Kensington. Always a very difficult thing to do in an established company.
Thomas K Carpenter
SFx2, SHMx1, HMx12 (Pro'd Out - Q4 2016)
EQMM - Feb 2015 /